News

Mark Preston, Chief Technology Officer of AtoV, has written a whitepaper outlining our TubeMapper product suite and how it enables complete visualisation of the end-to-end customer technology journey. Click here to download. (PDF, 19.5mb)

AtoV is delighted to announce an agreement with a world leading Telecommunications Supplier to provide advice and perspective as to how they manage and visualise their customer journeys. AtoV's proprietary customer journey mapping technology and methodologies are instrumental in delivering substantial efficiencies both in reducing on-going technology costs and critical service failures.

Although the agreement with the Telecommunications Supplier prohibits the publication of their identity, AtoV has obtained permission to publicise an overview of the methodologies implemented and the advise and expertise delivered to them. We aim to publish these details early next month.